Who we are
Lighthouse Labs brings together a wealth of experience and expertise from the fields of user-centred design, product and service ownership, behavioural science, and consultancy.
Why we exist
We started Lighthouse Labs because too many teams are stuck.
Stuck between good ideas and real action.
Stuck waiting for certainty before they test anything.
Stuck with big strategies and no one to make the first move.
Stuck running 8-week “discoveries” that confirm what everyone already knows.
Stuck producing decks and artefacts instead of real momentum.
Stuck in cycles of alignment that never lead to decisions.
In a world full of pressure to deliver and not enough space to experiment, we offer something different:
🚀 Rapid experimentation, user-centred design, and evidence-led momentum.
We don’t just help you explore the future — we help you test what matters now.
Who we are
We’re a senior-led team of designers, researchers, strategists, and product thinkers with deep experience across:
Public services
Digital delivery
Behavioural science
Product and service innovation
AI, data and experimentation culture
Policy, systems and strategy
We’ve worked across government, startups, scaleups, and everything in between — and we know how to adapt to your context without losing speed.
We're not consultants who disappear after a discovery.
We coach, we embed, we experiment — and we leave you stronger.
How we work
🧪 Start small. Learn fast.
You don’t need a big team or a long process to get going.
You need the right test, right now.
🎯 Only what matters. Done well.
From prototypes to research sprints, we find the smallest possible move that gives you real answers.
Every project is different, but we bring a few principles to all of them…
🧭 Clear insight. Clear next move.
We don’t hand over decks. We make the insight useful, and we help you act on it.
🧱 Build as we go.
We coach and upskill your team as we work, so you’re not just getting value now, you’re building for next time.
Why Lighthouse?
Because in complex environments, you don’t need more information — you need a signal you can trust.
We cut through the fog. We show the way forward.
And we do it at the speed modern organisations demand.
Ready to start?
Let’s talk about where you're stuck — and how we can help you break through.
Big ideas start with small conversations.
